A lot of owners worry about visibility on Tripadvisor. One good review can lift bookings. A bad one can slow things down. And I think most owners feel stuck when their page looks empty. They start looking for ways to…
A few bad reviews can be something you could brush off. Maybe you think they’re fake. Perhaps the customer was simply grumpy. But here’s the truth: online reviews determine how your business is perceived. And ignoring them? You are torturing yourself with that, more…
Establishing credibility is one of those things that can be a real tough part of starting a business from nothing. In the current age of online reviews, they now play a dominant role in customer decision-making. This means establishing a positive reputation…
It is never fun to be criticized, particularly in a public format. But the fact is that bad reviews are simply part of doing business today. The most important thing is knowing how to react to it. Handle it well, and you…